Sales skills consistently rank among the essential skills small business owners should cultivate. Many of us entrepreneurs started our companies because we were the ones with the expertise, not because we knew how to run a business. Most of us did not come from a sales background, even though we worked in corporations, so we don’t realize the amount of
What exactly is unconscious bias? We all have a different understanding of bias, so the definition becomes more confusing when adding “unconscious” to it. Unconscious means the part of the mind which is inaccessible to the conscious mind but which affects behavior and emotions Bias means to cause to feel or show inclination or prejudice for or against someone or
Do you know the style of communication you use when speaking to someone? Have you thought about the other person’s style and how you should interact with them? According to Toastmasters International, “communication is a two-way process for reaching mutual understanding through verbal, non-verbal, and written messages. Communication style is defined as the way in which individuals interact with one
Your advisory board members only get together a few times per year. That’s not enough time for them to get to know each other. Regular interaction allows them to understand how each other can best contribute to your company. Having a retreat gives them the time to communicate in a social setting. Pick a place Select a place
During the COVID-19 pandemic, words that described the state of businesses and entrepreneurs included pivot, out-of-business, challenging, unprecedented, and my favorite, resilient. What does it mean to be resilient or to have resiliency? The dictionary definitions of resilient are: (of a person or animal) able to withstand or recover quickly from difficult conditions. “babies are generally far more resilient
We are well into the second month of the year. What are you doing towards making this year your best year ever? There are four things that you should be doing before the end of the first quarter. If you wait too late, you will have missed the chance to start the year off on a good note.
I used to think vision boards were a waste of time until I took the time to do one! It made a difference to write out what I wanted for the future! I didn’t even have to look five years out – I just needed to get through the current year. A vision board puts your dreams into a graphic
I was listening to T.D. Jakes talks about the moments his children remember, like spending time with him instead of the toy he purchased them. It got me thinking. What are the moments in time that I remember vividly, like they just happened yesterday, in my personal and business lives? For those moments, I remember where I was, what was
I should have taken the Caregiving 101 class instead of learning to fix my car in my high school Shop class. Wait!…there wasn’t such a class offered in any school I attended! Now, as a business owner, there will be no business being taken care of if I’m busy taking care of the family. A caregiving class should be mandatory
We are in December! You and your employees, if you have any, are wrapping up the year. They are scrambling to take the rest of their vacation or personal time off so they don’t lose it. The approaching holiday season, and New Year, symbolize the common adage “out with the old and in with the new,” and it also means
